1. Shipping Information
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Processing: 3–5 business days after payment confirmation.
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Domestic Delivery: 3–7 business days via Standard or Expedited options.
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International: Available for select countries; customs and duties are the customer's responsibility.
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Tracking: Customers receive a tracking number via email once the order is dispatched.
2. Return & Exchange Policy
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Window: Returns must be initiated within 7 days of delivery.
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Contact: Email info@medzoid.com wit the order number to start the process.
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Conditions: Must be unused, in original packaging, with proof of purchase.
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Important Exclusion: Temperature-sensitive items are non-returnable to ensure safety and quality control.
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Refunds: Processed within 7 business days to the original payment method after inspection. Shipping costs are non-refundable.
Need further assistance? For any additional shipping or return inquiries, please contact our support team at info@medzoid.com